Support center

How can we help?

Find quick answers about orders, shipping, returns, warranty, product setup, and everyday use.

Product help

Simple guidance for setup and daily use.

Use this area for installation notes, charging guidance, placement tips, and product care. You can update it as your product lineup grows.

Place it where overhead light misses Great for cabinets, closets, shelves, counters, pantries, RVs, and work corners.
Charge and care Keep the light charged and follow the product guide for battery care.
Sensor and brightness tips Adjust placement and mode based on the space and how often you pass by.

FAQ

Quick answers before and after buying.

When will my order arrive?

Most orders arrive in 3-7 business days after processing. You can update this with your final shipping policy.

Can I return my order?

We currently use a 30-day return window for unused items in original packaging. Update this with your final return policy.

What does the warranty cover?

Wothsun products are designed for reliable everyday use. Update this answer with your final 2-year warranty terms.

How do I install cabinet lights?

Use this answer for mounting, charging, and placement instructions for your final product lineup.

What payment methods are supported?

Secure checkout supports major U.S. payment methods when enabled in Shopify checkout.

Who do I contact if something is wrong?

Use the form below with your order number and issue. Our support team will help as quickly as possible.

Contact support

Still need help?

Send us a message with your question, order number, or product concern. We will get back to you as quickly as possible.
  • Replies usually within 24-48 hours
  • 30-day returns
  • 2-year warranty